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About American Drew
American Drew, owned by the La-Z-Boy Corporation, is well-known for its exclusively-designed, best selling collections of furniture. American drew offers some specific trademark collections from Bob Mackie and Jessica McClintock, to timeless collections such as Grand Revival and Cherry Grove. Exquisite craftsmanship is evident as each piece of furniture is filled with sophistication up to the smallest details and finishes. Products are up to date, making styles that are designed to keep up with time.
Bedroom sets, Dining Room Sets and Occasional Furniture Sets are also American Drew's strong points. Mixing and matching pieces is very easy because of the well-coordinated collections, so grouping furniture into sets at your liking is a piece of cake.
If American Drew items are in stock, as they often are, they ship very quickly. Shipping takes around 2-4 weeks at most.
WARRANTY
All products sold by StrictlyElegance.com are warranted by their manufacturer, American Drew, against material or construction defects. In such events that an item becomes defective, please let us know. Warranty covers all in-home repair service and labor regarding any manufacturer defects for a limited time after purchase.
If your order is missing an assembly hardware or part, let us know so we can help you get back the missing part in the quickest possible time.
If case of damaged furniture upon delivery, it is a must to take note of any damages to the delivered furniture, including damage to the boxes on the shipping documentation. You must report this to StrictlyElegance.com within 5 days so we can confer with our manufacturer for possible solutions.
SHIPPING
Shipping and Set-up is free for orders over $2,500. For orders shipping to Alaska, Hawaii, islands in Massachusetts and in Rhode Islands, please contact us with shipping destination to receive available shipping methods and shipping rates.
White Glove delivery and set-up includes placement of items in the closest dry area, unboxing, and assembly of items by two delivery persons. Moving existing furniture, installing mirrors or any item onto walls, installing electrical components that may be placed in your item are not covered by the service provided by the carriers.
Once an order has been placed, the customer will receive a phone call or e-mail notification, to schedule a delivery date along with shipping details. Shipping time frame of items from Manufacturer's warehouse is approximately 7-21 days, depending on your location.
Upon completion of delivery, the customer should sign the freight bill as an indication that you accepted your entire order, in good condition. In case of defects, kindly note it on the delivery slip and contact us within 5 days so we could come up with possible solutions.
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